No Visa, No Pay

INTERNATIONAL VISA APPLICANTS ONLY

Before your tenancy period has commenced:

Should you fail to be granted your Visa before the tenancy agreement has commenced, you must:

• send an email from the email account you booked with to: salesenquiries@orla-student.com or to your property email address if already in residence confirming that you have failed to obtain the required Visa and that you wish to cancel the tenancy agreement, stating your full name, details of the property booked; and
• send the official notification of Visa failure that you have received from UK Visas & Immigration.

These document(s) must be received by us within 3 calendar days from the date you receive this notification, and MUST be received before 20th September for academic year bookings.

If this confirmation is not received by this date and your tenancy period has started, you will be liable for the rent from the start of the tenancy until another tenant that is acceptable to the landlord is found and the room is able to be re-let.

Providing we receive the correct documentation in the stated time period, you will be released from the tenancy agreement and your deposit will be refunded.

You will be unable to remain at the property however will be held rent liable until a suitable replacement tenant is found, or until the end of any applicable legal notice period that applies under current legislation.

After your tenancy period has commenced:

If your tenancy period has already commenced, and you have NOT collected your keys you will be held rent liable until a suitable replacement tenant is found.

If your Visa is revoked after collecting the keys you must notify the property team immediately (within 48 hours of receiving official notification) by emailing salesenquiries@orla-student.com or your property email address if in residence.

You will be required to provide written or email confirmation that the Visa has been revoked by providing official documentation from the country you are applying to Visas & Immigration, and a letter from the University confirming your release.